Technical support Executive Jobs in Chennai - Sitel
Job Description
Company: SITEL INDIA
- Designation: Technical support Engineer(VOICE)
- Salary: 3.2L p.a + Incentives(1K to 15K based on performance)
- Skills: good communication in English
- Shift timings: Flexible to work in US Timings.
- Cabs would be provided.
- 5 days working
- Qualification: Any graduates can apply,no Postgraduates,
Roles and responsibilities:
- Working with customers/employees to identify computer problems and advising on the solution.
- Logging and keeping records of customer/employee queries
- Analysing call logs so you can spot common trends and underlying problems
- Updating self-help documents so customers/employees can try to fix problems themselves
- Working with field engineers to visit customers/employees if the problem is more serious
- Testing and fixing faulty equipment
Job Particulars
Who can apply Freshers and Experienced (0 to 0.6 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id605550
Job Category BSc/BCA/BBM , Tech Support
Locality Address Kodambakkam
State Tamil Nadu
Country India
About Company
leading Technical support company
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