Technical support Executive Jobs in Jaipur - Omba Consultacy Services

Technical support Executive

Omba Consultacy Services

0 Years

17000 - 23000 Monthly

Expired

Posted: 24 May 17

Job Role: To assist the customers in solving queries related to feedbacks, requests, complaints etc.
Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer.

Technical Support:: -

Excellent verbal and written communication skills, as well as strong analytical and problem-solving skills
Sound Technical Knowledge of DNS & Web Hosting, Fair technical understanding (operating system , Microsoft antivirus etc.)
Basic knowledge of Perl, CHI, HTML, Java & e-commerce
Intermediate knowledge of MS Office suite, include Excel
Good Customer service & interpersonal Skills
Ability to Multi task
Good Typing Speed (25-30 w.p.m.)
Undergraduate(Minimum 6 months of experience)/Graduate/Post Graduate.
Attitude : Time Conscious ,Detail Orientation ,Flexible & Adaptability ,Patience ,Proactive
Customer Support; Deliver customer experience to customers by ensuring timely and efficient responses.
Should be comfortable working for Night Shift as per US
Comfortable for a Rotational Shift & Rotational offs (24/7)
Individual need to clear versant assessment up to 65 %

Benefits :

Relocation bonus of Rs 10,000 to outstation candidates (outstation Rajasthan) joining in the international.
Guest house stays for 15 days.
Ticket reimbursement up to Rs. 700 .
Candidate can apply for an IJP after 6 months .
Paid cab facility as per KMS , within the vicinity of 30 KMS.