Technical Support Executive Jobs Opening in Lynkit at Okhla, Delhi

Who we are looking for?

We are seeking Technical Support Executive for providing technical assistance to our clients in the GPS/ tracking domain

Job Responsibilities

• Providing technical software & hardware support to clients
• Providing technical demo of product or new features to client
• Troubleshooting issues related to hardware or software functionalities
• Respond to requests for technical assistance in person, via phone or electronically and follow service desk procedures.
• Accurately describe client issues and interpret and design a resolution
• Identify and escalate situations requiring urgent attention
• Make sure the process conformity and SLAs are accomplished

Required Candidate Profile

• Project experience with GPS hardware/ technology will be given preference
• Experience in GPS installation
• Ability to diagnose and troubleshoot basic technical issues
• Good understanding of computer systems, mobile devices and other tech product
• Ability to provide step-by-step technical help, both written and verbal
• Customer facing experience is a plus'
• Comfortable working on rotational shifts

1. What are the job requirements to apply for this Technical support Executive job position?
   
   • Ans: A candidate must have a minimum of fresher as an Technical support Executive


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: BA, BCA, BE/B.Tech, BSc
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This Technical support Executive is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
5. How many job vacancies are opening for the Technical support Executive position?
   
   • Ans: There are immediate 1 job openings for Technical support Executive in our Organisation.