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Technical Support Executives Jobs in Bangalore - Black And White Business Solutions

Technical Support Executives
Black And White Business Solutions
Bangalore(Banashankari , Bannerghatta Road , Bommanahalli, BTM , Electronic City )
0 Years
17000 - 22000 Monthly
Black And White Business Solutions
Last Date 31 May 2022
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Black And White Business Solutions - Job Details

Date of posting: 01 Apr 22
Position: Technical Support Executives (International Voice Process)

Position Summary:
  • Technical support executives are responsible for handling calls from new and existing customers from US regarding a variety of broadband/OS related queries. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support and offer information, as needed, to keep customers satisfied and retain business.

Roles and Responsibilities:
  • Answers inquiries by clarifying desired information; researching, locating, and providing information
  • Determines requirements by working with customers
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfils requests by clarifying desired information; completing transactions; forwarding requests.

Education & Experience:
  • Under Graduates/Graduates
  • Fresher

Desired qualifications: 10+2 or 10+3 or 10+2+4

Desired years of experience: Fresher

Desired Skills and Abilities:
  • Excellent Communication Skills
  • Basic Telephone Etiquettes
  • MS Office
  • Basic System Navigation Skills
  • Customer Focus and Being Attentive
  • Trouble shooting
  • Good reasoning and analytical skills
  • Active listening skills
  • Ability to comprehend the customer requirement well
  • Good understanding about ISP.

Criteria:
  • Willing to work in Rotational shifts
  • 5 days’ work/2 rotational weekly offs
  • Transport facility provided

Compensation: 
  • 2, 75,000 LPA + 25,000 Voice Bonus (Take home 17 k + 2 k voice allowance)
  • Willing to work in rotational shifts
  • 5 Days working, 2 Days split off weekly
  • 2 way transportation

Desired Skills and Abilities:
  • Good communication
  • Good Analytical Skills

Work Location: Bommanahalli, Bangalore – 560 076

Recruitment Process:
  • HR round
  • SVAR test
  • L1 assessment
  • L2 assessment
  • Ops round

Ready to Join Immediately!!!

Job Summary

Job Type : Full Time
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers
State : Karnataka
Country : India

About Black And White Business Solutions

Black And White Business Solutions
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Black And White Business Solutions recruiting Technical Support Executives candidates nearby Bangalore(Banashankari , Bannerghatta Road , Bommanahalli, BTM , Electronic City ).Black And White Business Solutions vacancies for Technical Support Executives is recruited through Written-test, Face to Face Interview etc.
Black And White Business Solutions Company recruits a lot of candidates every year based on the skills . The candidates with M.Com, 12th Pass (HSE), BSc, MCA, Diploma, BA, BCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore(Banashankari , Bannerghatta Road , Bommanahalli, BTM , Electronic City ) can apply for Technical Support Executives position in Black And White Business Solutions. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Black And White Business Solutions recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Black And White Business Solutions and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Black And White Business Solutions and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Black And White Business Solutions and near your city and get a secured career.