Technical Support - Tier 1 Email/Chat Jobs in Chennai - CSS Corp Pvt Ltd
Technical Support - Tier 1 Email/Chat
CSS Corp Pvt Ltd
Expired
Posted: 02 Jun 20
Job Description
Note: Due to COVID-19 Pandemic Effect all the interview process would happen virtually post the lockdown, selected people will be working from Ambattur Facility (Ambit IT Park)
Eligibility Criteria:
- Any Graduate / Diploma from 2019.
- People from any batch(passed out the year before 2019) will eligible if you are meeting the criteria and still looking out for a job.
Skills Required:
- Good written and verbal communication in English, should be able to write (frame sentences) without grammatical error
- Knowledge in gaming would be added advantage
Skill/Channel: Tier1 Email/Chat
Roles and Responsibilities:
- Build a good/professional relationship with customers and resolve their issues
- Understand customer issues by probing the right questions and respond to the customer’s emotion
- Type a minimum of 30 words per minute with 85% accuracy or above
Work Timings and Shifts :
- HOOP (hours of operation): 11:00AM to 8:00PM PDT (pacific daylight time) in IST (Indian Standard time) this will be 11:30 PM to 8:30 AM
- Work in the night shift allotted and also should be ready to work in a rotational offs - based environment
Salary: 1.8PLPA to 2.10LPA
Job Particulars
Role others
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id910427
Job Category Others
Locality Address
State Tamil Nadu
Country India
About Company
Unified Digital Marketing Ecosystem Through Cloud and Automated IT Operations
7X Faster in Launching New Campaigns Rapid Cloud Adoption and 60% TCO Reduction Automation and Capacity Optimization
7X Faster in Launching New Campaigns Rapid Cloud Adoption and 60% TCO Reduction Automation and Capacity Optimization
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