Technical Support - Voice / Blended Jobs Opening in For a Client of TeamLease Digital at Gurugram, Gautam Buddha Nagar
FEATURED JOBService Desk Engineer
For a Client of TeamLease Digital
This role is deployed through TeamLease to our client
organization.
organization.
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Applied
Posted: 30 Jan 26
Job Description
Good to Have Skills :
Service Desk Voice Support,
Job Requirements :
Key Responsibilities :
a: L1 Service Desk profile
b: Respond to the issues reported by customer through voice interaction and through email, chat, etc
c: Identify, investigate, and diagnose the issue
d: Provide resolution to customer based on in scope processes
e: Follows the incident life cycle as defined by process
- log the incident
- categorize and document
- resolve or assign the incident to relevant assignment group
f: Achieve client and Accenture defined targets on critical/internal SLA and KPI
Job Particulars
Education BCA, BE/B.Tech, Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2834371
Job Category IT/Software
Locality Address
State Haryana, Uttar Pradesh
Country India
About Company
For a Client of TeamLease Digital
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