Technical Support / Voice Process Jobs in Bangalore - Black And White Business Solutions

Technical Support / Voice Process

Black And White Business Solutions

0 Years

Not disclosed

Expired

Posted: 28 May 21

Job Description

Dear Candidates, Greeting from Black and White Business Solutions Pvt Ltd !
IMMEDIATE HIRING!
Candidates from Bangalore location are preferred - Work from home looking for immediate joiners. International Voice and Non Voice Process - Customer Support and Technical Support
Associate / Sr. Associate
* Telephonic Interview *
Freshers and experienced candidates CAN APPLY
Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Day Shift / Rotational Shifts Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support Technical : Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting Customer : Banking / Insurance / E Commerce / Telecom / ticketing / Medical Billing / AR Calling / Accounts / Hospital Billing / Physician billing Job Designation : Technical support associate and Senior Associate
Roles and responsibilities:
Engaged in handling calls of Enterprise & different business units (Internal & External)

Provide World Class Customer Service.
Strong customer service approach to dealing with people at all levels internal and external.
Strong administrative skills: organized, efficient and versatile.
Excellent verbal and written communication skills.
Pleasant, professional, and courteous personality.
Ability to work effectively in a team environment.
Need to maintain Accuracy in Reports.
End to Transaction of Reports.