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· Make outbound calls - Talking over the phone to our customers / potential customers
· Answer inbound calls - Talking over the phone to our customers / potential customers
· Identify the needs of customers, resolve issues and provide solutions.
· Upsell other products wherever possible.
· Reporting, daily status report
· Explain the Customers Based on Product Offers / Benefits
· Maintaining the database of the customers regularly.
· Identify Customers’ Needs and Wants, Clarifying Information Whenever Possible
· Ability To Be on Phone for A Long Time
· Cold Calling & Customer Follow-Ups
· Any degree / Fresher or minimum 6 months can apply
· Excellent English communication will be an added advantage
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