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· Make outbound calls - Talking over the phone to our customers / potential customers · Answer inbound calls - Talking over the phone to our customers / potential customers · Identify the needs of customers, resolve issues and provide solutions. · Upsell other products wherever possible. · Reporting, daily status report · Explain the Customers Based on Product Offers / Benefits · Maintaining the database of the customers regularly. · Identify Customers’ Needs and Wants, Clarifying Information Whenever Possible · Ability To Be on Phone for A Long Time · Cold Calling & Customer Follow-Ups · Any degree / Fresher or minimum 6 months can apply · Excellent English communication will be an added advantage · |
Job Summary
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