Tele Caller Jobs in Coimbatore,Tiruppur - Quess corp ltd
Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
Role bpo telecaller
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id980448
Job Category BPO , BSc/BCA/BBM
Locality Address 100 Feet Road, Avinashi Road
State Tamil Nadu
Country India
About Company
Quess offers a host of services to the varied needs of organizations across sectors. We deliver immense value to our customers’ businesses across these services, whether it is by helping them scale up faster or execute better. We offer our workforce the right opportunities to realize their full potential, from training to work opportunities to growth. This has enabled us to deliver superior results to our shareholders consistently over the life of our company.
We believe in creating an ecosystem that delivers a win-win for our customers, people, and shareholders. Winning Together is our promise and the driving force behind our record as India’s leading business service provider and largest private-sector employer.
We believe in creating an ecosystem that delivers a win-win for our customers, people, and shareholders. Winning Together is our promise and the driving force behind our record as India’s leading business service provider and largest private-sector employer.
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