Tele Sales Executive Jobs Opening in Elegant solution at AJC Bose Road, Ballygunge, Camac Street Area, Kolkata

Tele Sales Executive
Job Description
Key Responsibilities:
1. Outbound Sales Calls:
-
Make outbound calls to prospective customers from the lead database to promote products or services.
-
Conduct effective sales conversations by understanding customer needs and offering suitable solutions.
-
Present and explain the features and benefits of the company’s products or services.
-
Work towards daily, weekly, and monthly sales targets and KPIs.
-
Qualify leads and identify potential customers by engaging in persuasive dialogue.
2. Customer Relationship Building:
-
Establish rapport with prospective and existing customers to build long-term relationships.
-
Maintain a professional demeanor during all calls, creating a positive impression of the company.
-
Listen actively to customers, address their needs, and provide product or service recommendations.
-
Follow up with leads or customers to provide additional information and convert initial interest into a sale.
-
Handle customer objections and concerns in a professional manner, ensuring the customer feels valued.
3. Lead Management:
-
Maintain accurate records of customer interactions, including contact details, sales conversations, and follow-up notes.
-
Update the CRM (Customer Relationship Management) system with customer information and sales progress.
-
Track the status of each lead and follow up in a timely manner, ensuring no opportunities are missed.
-
Prioritize leads based on their level of interest and potential for conversion.
4. Sales Closing:
-
Convert leads into actual sales by closing deals effectively.
-
Negotiate pricing, terms, and conditions, offering customized solutions when necessary.
-
Secure payment details or commitments from customers and ensure a smooth transaction process.
-
Process orders or sales requests accurately and promptly, ensuring order fulfillment.
5. Product Knowledge:
-
Stay up-to-date with product knowledge and market trends to provide customers with accurate and relevant information.
-
Attend training sessions or briefings to stay informed about product updates, promotions, and pricing changes.
-
Address any product-related inquiries, ensuring customers are well-informed before making purchasing decisions.
6. Reporting and Performance Tracking:
-
Provide regular updates to the sales manager regarding performance, customer feedback, and sales figures.
-
Keep track of sales achievements and continuously evaluate personal performance against targets.
-
Participate in team meetings and contribute to brainstorming sessions on improving sales strategies and processes.
-
Provide feedback on leads, customer preferences, and competitor activities to improve marketing and sales strategies.
7. Customer Service and Issue Resolution:
-
Address customer inquiries, complaints, or issues effectively, ensuring timely resolution and satisfaction.
-
Maintain a professional and calm demeanor when dealing with challenging or upset customers.
-
Assist customers with returns, exchanges, or product support when required.
More information about this Tele Sales Executive Job
Please go through the below FAQs to get all answers related to the given Tele Sales Executive job
- What are the job requirements to apply for this Tele Sales Executive job position?
- Ans: A candidate must have a minimum of fresher as an Tele Sales Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 7000 and 10000 Monthly. The Salary will depend on the interview. This Tele Sales Executive is a Full Time in Kolkata.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Tele Sales Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Tele Sales Executive position?
- Ans: There are immediate 1 job openings for Tele Sales Executive in our Organisation.