Telecaller Jobs in Kolkata - Webvio technology PVT LTD
Telecaller
Webvio technology PVT LTD
Expired
Posted: 29 Mar 22
Job Description
Telecaller
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
Required Skills:-
- Good typing Speed.
- Good Communication Skills.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Role bpo telecaller
Education BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1458859
Job Category BPO
Locality Address Rajarhat New Town
State West Bengal
Country India
About Company
INTERNATIONAL BPO.DIGITAL MARKET BASED COMPANY
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