Telecaller Jobs Opening in Aarambh digitech at Greater Noida, Noida
Telecaller
Job Description
Introduction
We are looking for a highly motivated and confident Telecaller to join our team. The ideal candidate will be responsible for making outbound and inbound calls, generating leads, handling customer queries, promoting products/services, and achieving sales targets. This role is perfect for someone who has excellent communication skills, a positive attitude, and a passion for interacting with people.
Key Responsibilities
1. Outbound Calling & Lead Generation
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Make outbound calls to prospective customers from the company database or leads.
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Explain company products/services and create interest among potential customers.
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Generate quality leads and forward them to the sales team for conversion.
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Maintain a high conversion ratio by effective pitching techniques.
2. Inbound Call Handling
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Attend inbound calls and handle customer queries professionally and efficiently.
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Provide detailed product information and guide customers toward suitable solutions.
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Resolve customer complaints or escalate complex issues to the appropriate department.
3. Sales & Revenue Generation
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Promote products/services to customers and convince them to make a purchase.
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Meet and exceed daily, weekly, and monthly sales targets.
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Upsell and cross-sell relevant products to maximize revenue.
4. Customer Relationship Management
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Build and maintain strong customer relationships through follow-ups.
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Update customer information in CRM tools and maintain accurate records.
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Ensure high levels of customer satisfaction and retention.
5. Reporting & Coordination
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Maintain call logs and prepare daily and weekly reports.
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Coordinate with the sales, marketing, and customer support teams.
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Share customer feedback with the management team for process improvement.
Skills & Competencies
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Excellent verbal communication in English, Hindi, and regional languages (as applicable)
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Strong persuasion, negotiation, and convincing skills
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Ability to handle rejection and maintain a positive attitude
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Basic computer knowledge and familiarity with MS Office / CRM software
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Self-motivated, target-driven, and good at multitasking
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
About Company
Delhi, Gurgaon, Noida 
Freshers 
Salary not disclosed 
LLM, B.Arch, B.Pharm, M.Arch, M.Com, M.Pharm, BBA/BBM, BCA, BDS, BEd, BHM, MCA, MD, MDS, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MSW, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS
Noida
Freshers
Salary not disclosed
12th Pass (HSE)
Noida
Freshers
Salary not disclosed
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12th Pass (HSE)
Noida
Freshers
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12th Pass (HSE)
Noida
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12th Pass (HSE)
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3 to 3+ Years
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Noida
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Noida
0 to 2 Years
Salary not disclosed
12th Pass (HSE)
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0 to 1 Years
Salary not disclosed
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12th Pass (HSE)
Noida
Freshers
Salary not disclosed
Any Graduate 
