Telecaller Jobs Opening in BoostGrad at Powai, Mumbai
Job Description
Job Summary:
We are looking for an energetic, persuasive, and result-oriented Telecaller to join our team. The role involves making outbound calls to potential or existing customers to generate leads, sell products or services, provide information, or resolve queries. A successful Telecaller will be patient, customer-focused, and able to adapt communication based on the caller's needs and responses.
The Telecaller plays a crucial role in shaping the customer’s perception of the organization and contributes directly to business development and customer satisfaction goals. This role is ideal for individuals with strong communication skills, basic computer knowledge, and a positive attitude.
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What are the salary requirements for this job?
- Ans: The salary range is between 8000 and 10000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: Yes,its a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.