Telecaller Jobs Opening in Odcc services at Mogappair, Chennai
Telecaller
Job Description
Rs. 14000 - Rs. 18000 , based on skills, experience, and interview performance
Educational Requirement :12th Pass / Female Only
Work Arrangement :Work From Office
Gender Preference :Female only
Skills Requirement :No predefined skills necessary
Experience Requirement :Fresher
Location :Mogappair East
Working Hours :10:00 AM - 5:30 PM | Monday to Saturday
Additional InfoCalling Customers And Informing Them About The Company's Product/ Service, Receive Calls And Solve Queries.
Key Responsibilities:
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Outbound Calling:
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Make outbound calls to potential customers from a given database or lead list.
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Introduce the company, explain product or service features, and generate interest.
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Convince prospects to make inquiries, attend meetings, or make purchases depending on campaign goals.
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Inbound Call Handling:
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Receive incoming calls from customers with queries, feedback, or service requests.
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Provide appropriate information, resolve minor complaints, and escalate complex issues to relevant departments.
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Maintain a calm, courteous, and helpful attitude during all interactions.
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Lead Generation and Follow-ups:
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Identify potential leads, qualify prospects, and schedule appointments for the sales team if required.
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Follow up with clients who have shown interest through previous calls, events, or marketing activities.
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Track leads and conversions, and ensure regular contact until the lead is closed or rejected.
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Customer Relationship Management:
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Maintain a database of customer contacts, conversations, and responses using CRM software or Excel sheets.
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Build rapport with customers and encourage repeat engagement or referrals.
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Collect customer feedback and report insights to the marketing or product teams.
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Product/Service Promotion:
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Promote products, offers, services, or events as per the assigned campaign or project.
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Update customers about new features, product launches, or limited-time discounts.
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Clearly explain benefits, usage, and pricing details to customers.
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Data Management and Reporting:
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Accurately record call details, outcomes, and customer feedback in CRM or tracking sheets.
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Generate daily, weekly, and monthly call reports and submit to the team leader or manager.
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Keep lead databases and contact information up to date and well organized.
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Team Collaboration:
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Work closely with the sales, marketing, or service teams to align goals and share updates.
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Participate in team meetings, brainstorming sessions, and training programs.
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Provide insights or suggestions for improving telecalling scripts or customer experience.
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Compliance and Conduct:
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Follow all company policies regarding call etiquette, privacy, and data protection.
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Maintain confidentiality of customer information and adhere to internal protocols.
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Uphold the organization’s reputation by maintaining professionalism in every call.
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More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 14000 and 18000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 1 job openings for Telecaller in our Organisation.
Job Particulars
About Company
Odcc services
Chennai 
Freshers 
Salary not disclosed 
12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
BA, 12th Pass (HSE)
Chennai
0 to 2 Years
Salary not disclosed
BA, 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE) 
