Telesales Executive Jobs in Bangalore - Mascot Web Solutions
Telesales Executive
Job Description
- Telesales Executive
- Contacting potential or existing customers to inform them about a product or service using scripts
- Answering questions about products or the company
- Asking questions to understand customer requirements and close sales
- We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company.
- You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
- An effective telesales representative must be an excellent communicator and have superior people skills.
- They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
- The goal is to help the company grow by bringing in customers and developing business.
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information.
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
Job Particulars
About Company
Mascot Web Solutions, Website Design & Digital Marketing Company
We develop high-quality, responsive websites that will engage your viewers. We also redesign and update existing web sites. With an average of 40% of website visits coming from mobile devices, developing in a mobile and tablet friendly way is essential. Our team has the experience in using responsive technology to adapt your website to all mobile devices.
Help your Online business grow with end-to-end web development:
What do you get when you fuse high-quality website development and design with sophisticated SEO, performance media and e-commerce strategies? You get a holistic performance campaign, which not only helps you connect with consumers who want what you’re selling, but helps convert those leads into sales.