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Telesales Executive Jobs in Hyderabad - Empleo Technologies

Telesales Executive
Empleo Technologies
Empleo Technologies
Last Date 24 Oct 2017

Empleo Technologies - Job Details

Date of posting: 10 Oct 17
  • Skill: Execuitve-sales, Executive-Customer Support  (Voice process ) 
  • Position / Experience: 0 to 3 years 
  • Client: Leading banking and Insurance Firm 
  • Location: Hyderabad  
  • Job Description for Sales process 
Responsibilities : 
  • Converting potential leads into customers by answering incoming calls/dialing outbound leads on a rotating basis; . 
  • Influence customers to buy or retain product by following a prepared script 
  • Document transactions by completing forms and record logs. 
  • Maintains database by entering, verifying, and backing up data. 
  • Keeps equipment operational by following manufacturer's instructions and established procedures; notifying team leader of needed repairs. 
  • Maintains operations by following policies and procedures; reporting needed changes. 
  • Meets the monthly KPI’s
  • Maintains quality service by following organization standards. 
  • Maintains technical knowledge by attending training session, reviewing training modules 
  • Contributes to team effort by accomplishing related results as needed.  
  • Job Description for Customer Support process
Responsibilities : 
  • Resolve the Customer’s concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call / mail / chat in accordance with IL standards.
  • Provide/take relevant information and update the system/s accordingly. 
  • Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority.
  • Provide the Customer with a clear explanation of the action taken
  • Ability to understand and handle irate customers
  • Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications
  • Ability to achieve stretched targets and able to manage the organization standards
  • Maintain Superior quality service by following organization standards
Experience-Skills-Qualifications: 
  • Should be a Qualified Graduate (Full time or Part time)
  • Excellent communication skills (Hindi & English)
  • Good written & verbal skills
  • Typing speed 30-40 WPM.
  • Freshers are ok but the lineup should happen with right balance for experienced
  • Customer Needs, Closing Skills, Telephone Skills, Energy Level, Persistence
  • Customer Focus
  • Data Entry Skills
  • Resources ready to join in 1 week to 10 Days would be given priority Interested.

Hiring Process : Face to Face Interview

Job Role : BPO / Telecaller

About Empleo Technologies

Empleo has the ability to work in diversified and intricate HR needs of our clients by providing reliable and strategic staffing solutions. By understanding the significance of aligning talent strategy with business strategy, we tend to offer Human Resource solutions that drive Clients businesses forward. We drive for executive search and deliver the excellent services all time.

Our recruitment services have been specifically designed for the staffing industry and corporate recruitment organizations to help determine whether you are actually delivering the level of the service you promise on a consistent basis. We personally feel that the impressions formed during a first visit to a career site or contact by phone, dictate what clients or candidates tell others, and whether he/she will return again.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Empleo Technologies recruiting Telesales Executive Experienced(0 to 3 Years) candidates in Hyderabad. The Empleo Technologies vacancies for Telesales Executive is filled through Face to Face Interview etc.
Empleo Technologies jobs for Experienced(0 to 3 Years) candidates are very common in nature as the company recruits a lot of Experienced(0 to 3 Years) candidates every year based on the skills -Customer Care Executive. The candidates with BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com are selected to full fill the vacancies in BPO / Telecaller job field. The Experienced(0 to 3 Years) candidates applying for Telesales Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Empleo Technologies recruitment, Experienced(0 to 3 Years) candidates are mostly chosen for the department BPO / Telecaller. To learn more about the current jobs and other details, it is better to go through official site of Empleo Technologies and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Empleo Technologies and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.

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