Telesales Executive Jobs Opening in PSSM MEDIA LIMITED at Banjara Hills, Hyderabad
Telesales Executive
Job Description
Job Summary
The Telesales Executive is a vital member of the sales team responsible for generating leads, promoting products or services, and closing sales through telephone communications. This role involves proactive outreach to potential and existing customers, understanding their needs, offering suitable solutions, and achieving sales targets. A successful Telesales Executive combines excellent communication skills, persuasion, resilience, and a customer-centric approach to maximize conversion rates and drive business growth.
Key Responsibilities
1. Lead Generation and Customer Outreach
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Conduct outbound calls to prospective clients using provided databases, leads, or cold calling strategies.
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Follow up on inbound inquiries to convert interested prospects into customers.
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Qualify leads by assessing customer needs, budget, authority, and timelines.
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Maintain a high volume of calls daily while ensuring quality and compliance with company guidelines.
2. Product Knowledge and Promotion
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Develop deep knowledge of the company’s products or services to effectively communicate benefits and features.
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Customize sales pitches and presentations to align with customer needs and objections.
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Identify opportunities for cross-selling and upselling based on customer profiles and preferences.
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Stay updated on competitor offerings, market trends, and promotional campaigns.
3. Sales Process Management
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Manage the entire telesales cycle from lead generation to closing, including negotiation and objection handling.
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Record customer interactions, feedback, and sales data accurately in CRM or sales tracking tools.
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Schedule product demonstrations or follow-up meetings for senior sales personnel when necessary.
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Meet or exceed monthly, quarterly, and annual sales targets.
4. Customer Relationship Management
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Build rapport and trust with prospects and existing customers by delivering excellent service.
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Handle customer queries, complaints, and requests promptly and professionally.
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Maintain a database of customer contacts and update records regularly.
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Collaborate with marketing, operations, and customer service teams to ensure seamless customer experience.
5. Reporting and Continuous Improvement
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Provide regular reports on call activity, sales performance, and market feedback to supervisors.
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Analyze call outcomes and sales data to identify areas for improvement.
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Participate in training sessions and team meetings to enhance sales techniques and product knowledge.
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Suggest process improvements to optimize telesales efficiency and effectiveness.
Required Skills and Qualifications
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Educational Background: Minimum high school diploma; Bachelor’s degree in Business, Marketing, or related field is an advantage.
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Communication Skills: Exceptional verbal communication and active listening skills with the ability to engage diverse customer groups.
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Sales Acumen: Strong persuasion, negotiation, and closing skills.
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Customer Focus: Ability to understand customer needs and provide appropriate solutions.
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Resilience: Capable of handling rejection and maintaining motivation to achieve targets.
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Technical Skills: Proficiency with CRM software, MS Office Suite, and telephone systems.
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Organizational Skills: Excellent time management and ability to multitask in a fast-paced environment.
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Analytical Skills: Basic ability to analyze sales data and generate reports.
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Teamwork: Willingness to collaborate and share best practices with colleagues.
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Adaptability: Ability to quickly learn new products and adapt to changing sales strategies.
More information about this Telesales Executive Job
Please go through the below FAQs to get all answers related to the given Telesales Executive job
- What are the job requirements to apply for this Telesales Executive job position?
- Ans: A candidate must have a minimum of fresher as an Telesales Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, BBA/BBM, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telesales Executive is a work from home job?
- Ans: Yes,its a Work from Home Job.
- How many job vacancies are opening for the Telesales Executive position?
- Ans: There are immediate 1 job openings for Telesales Executive in our Organisation.
Job Particulars
About Company
Hyderabad, Vijayawada 
0 to 1 Years 
Salary not disclosed 
Diploma, BA, 10th Pass (SSC), 12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Hyderabad
0 to 2 Years
Salary not disclosed
Diploma, B.Com, BA, BCA, 10th Pass (SSC), 12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
BA
Hyderabad
Freshers
Salary not disclosed
B.Com(International Business, Logistics and Supply Chain Management, Management, Management & Finance, Service Industry Management), BA(Communication and Media Studies, Creative Writing, Education), BBA/BBM, BCA, BE/B.Tech(Computer Science and Applied Mathematics (CSAM), Computer Science and Design (CSD), Computer Science and Social Sciences (CSSS), Computer Science and Biosciences (CSB), Computer Science and Artificial Intelligence (CSAI), Electronics and VLSI Engineering (EVE), Electronics and Biomedical Engineering), BSc(Conservation Science, Information Systems, Information Technology, Physics with Electronics)
Hyderabad
Freshers
Salary not disclosed
12th Pass (HSE)
Hyderabad, Pune, Kolkata
Freshers
Salary not disclosed
12th Pass (HSE)
Hyderabad, Pune, Kolkata
3 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
B.Com, BA, 12th Pass (HSE), Other Graduate
Hyderabad, Ahmedabad, Bangalore
3 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Hyderabad, Bangalore, Pune
3 to 3+ Years
Salary not disclosed
B.Com, BA, BBA/BBM, BCA
Hyderabad, Delhi, Pune
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
12th Pass (HSE)
Hyderabad
0.6 to 3 Years
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE), Vocational Training
Hyderabad
Freshers
Salary not disclosed
Diploma, B.Com, BA, BSc, 12th Pass (HSE)
Hyderabad, Gurgaon, Noida
3 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Hyderabad
0 to 1 Years
Salary not disclosed
B.Com, BA
Hyderabad
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BCA, BSc
Hyderabad
0 to 1 Years
Salary not disclosed
12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
10th Pass (SSC) 
