Telesales Executive

Vindhya E-Infomedia

0 Years

10500 - 16000 Monthly

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Posted: 08 Jul 25

Job Description

We are seeking a motivated and results-driven Telesales Executive to join our sales team. The ideal candidate will be comfortable speaking with customers over the phone, generating leads, closing sales, and achieving targets. You will play a key role in driving revenue by promoting our products/services to potential clients.

Key Responsibilities

1. Outbound Calling & Lead Generation

Make outbound calls to a targeted list of prospects or cold leads with the aim to introduce the company’s products or services.
Generate new sales leads and opportunities through proactive telephonic conversations.
Follow-up with interested prospects to nurture them towards closure.

2. Customer Needs Analysis

Understand customer requirements, preferences, and pain points by asking relevant questions.
Explain product features, benefits, and pricing in a clear and compelling manner.
Provide customized solutions based on customer needs.

3. Achieving Sales Targets

Meet or exceed daily, weekly, and monthly sales targets.
Convert leads into confirmed sales orders by closing deals over the phone.
Maintain a consistent pipeline of prospects to ensure a steady flow of business.

4. Data Management & Reporting

Accurately enter and update customer details, interactions, and sales status in the CRM system.
Maintain detailed records of calls, feedback, and follow-up schedules.
Provide regular reports on sales activities, progress, and challenges to the sales manager.

5. Handling Customer Queries & Objections

Respond promptly to incoming queries from potential customers.
Handle objections with patience and professionalism, using objection-handling techniques to turn negatives into positives.
Escalate complex customer issues to the relevant department when necessary.

6. Product Knowledge & Training

Continuously update knowledge of company products, services, pricing, and industry trends.
Participate in training sessions and team meetings to improve selling skills and product understanding.
Share insights and feedback with the product and marketing teams.

7. Customer Relationship Management

Build and maintain positive relationships with prospects and customers.
Ensure customer satisfaction throughout the sales process to encourage repeat business and referrals.
Follow up with customers post-sale to ensure delivery and resolve any issues.

More information about this Telesales Executive Job

Please go through the below FAQs to get all answers related to the given Telesales Executive job

What are the job requirements to apply for this Telesales Executive job position?
- Ans: A candidate must have a minimum of fresher as an Telesales Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, BBA/BBM, 12th Pass (HSE)
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Telesales Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Telesales Executive position?
- Ans: There are immediate 1 job openings for Telesales Executive in our Organisation.