TIS Service Desk-Administrator Job in WIPRO at Mumbai

TIS Service Desk-Administrator

WIPRO

0 Years

Not disclosed

Expired

Posted: 21 May 20

TIS Service Desk-Administrator

Mumbai

INDIA GIS IMS

Experience : Freshers

Job Code : 1343702

Job Description:

Key skills required for the job are:TIS Service Desk-L1 (Mandatory)As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels. Timely escalation of incidents to higher levels when required.
Log file monitoring for errors.
Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures.
Follow quality / security process defined for the engagementMinimum work experience:Years

Roles & Responsibilities: