Trainee Business Analyst Jobs in Noida - ANR Software Pvt Ltd
Job Description
- Managing customer issues taking changing priorities and SLA into consideration
- Promoting detailed communication and sharing of information among overall Technical Support and Engineering Support organizations
- Taking ownership and responding to client escalations as appropriate
- Working with stakeholders and subject matter experts to fully understand business needs in order to effectively gather and document business requirements
- Evaluating requirements against existing business and system processes
- Publishes, distributes and ensures sign-off of business requirements
- Leading requirements gathering sessions to evaluate and document existing business processes and future business needs
- Managing all changes through a formalized change request process, assessing the impact of requirement changes, and updating requirements appropriately
- Identifying opportunities to improve an existing business, system processes and should be well versed with scrum methodology
- Working with the Quality Assurance Analysts to ensure that that test plans, test scripts and test conditions are based on the business and system requirements
- Working with Customer Support, Training and Documentation teams to confirm that documentation reflects how the software functions
- Supports the ongoing management and maintenance of product applications
- Working with different teams to develop test approaches and test execution plans for projects varying in size and duration
Job Particulars
About Company
ANR Software Pvt. Ltd. was founded in 2004 with an aim to provide a quality back office software solution to the restaurants worldwide.
We provide ASP (Application Solution Provider) Solution to 5 1000 stores chains for Restaurant Management on the Web. Primarily responsible for future technology direction and overall architectural issues across all product lines, ANR has consistently innovated web-based foodservice solutions.
Our solutions allow organizations to extend operational best practices, control costs, and increase profits. We do this by combining our industry leading technology and web-architecture platform with our extensive knowledge of the restaurant industry.
Our competencies surround experienced project management, deep technology expertise, and an extensive knowledge of the food-service industry. We bring all these skills together to rapidly and reliably deliver the solutions and the value required to create a competitive advantage for our clients. We are focused on assisting clients in establishing unity and direction among their business, information technology, and operational requirements. The objective is to define a jump-smart approach that establishes a clear vision and plots a course of action, which achieves business value and progress for the business. Our solutions are designed to the real questions that leading restaurant companies face.
Our goal is to clearly set clients expectations, outline stakeholders responsibilities, set proper timelines, control cost, and strive for un-compromised customer satisfaction. Our teams of professionals stand ready to exceed their expectations.
Weve come a long way since we formed as start-up in 2004. Weve grown in size and ambition, but our mission remain the same.
