FEATURED JOB

Gen AI developer

Accenture Solutions Private Limited

2 Years

20000 - 200000 Monthly

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Posted: 03 Jun 26

Job Description

Job Description: Technology Trainer - Delivery - Gen AI & Agentic AI

We're seeking a Technology Trainer - Gen AI & Agentic AI to develop and deliver comprehensive training programs on generative AI and agentic systems, with a focus on their practical applications across infrastructure engineering, cloud platforms, DevOps, SRE, service desk operations, and enterprise IT tooling. You'll create engaging curriculum, lead hands-on training sessions, and empower technical and non-technical teams to understand and leverage AI-driven solutions in their daily work. In this position, you'll be the bridge between cutting-edge AI technology and our organization's diverse technical teams. You'll develop curriculum that demystifies generative AI and agentic systems, then deliver that training across multiple audiences—from infrastructure engineers to service desk professionals. Your work will directly impact how quickly and effectively our teams adopt AI capabilities to improve efficiency, automation, and service delivery.

Key Responsibilities

Curriculum Development
- Design and develop comprehensive training curriculum on Gen AI and Agentic AI fundamentals
- Create specialized training modules tailored to different technical domains:
- Infrastructure Engineering (AI infrastructure, GPU management, scaling AI workloads)
- Cloud Platforms (AWS, GCP, Azure - AI/ML services and deployment patterns)
- DevOps & SRE (CI/CD for AI, monitoring AI systems, cost optimization, incident response)
- Network & Workplace (network infrastructure for AI workloads, edge AI considerations)
- Service Desk & IT Operations (AI-assisted ticket routing, chatbots, knowledge management)
- ServiceNow Integration (AI-powered workflows, automation, intelligent service delivery)
- Develop learning objectives, assessments, and success metrics for each module
- Create hands-on labs, case studies, and real-world scenarios relevant to each audience
- Keep curriculum current with emerging AI technologies and industry best practices

Training Delivery
- Deliver engaging in-person and virtual training sessions to diverse audiences
- Conduct instructor-led workshops, webinars, and self-paced online courses
- Facilitate hands-on labs and practical exercises with technical infrastructure
- Adapt training content and delivery style based on audience expertise and learning preferences
- Lead knowledge-sharing sessions and lunch-and-learn events
- Mentor and coach team members on AI applications within their roles

Audience Engagement & Assessment

Assess learner understanding through quizzes, labs, projects, and feedback
Evaluate training effectiveness through post-course surveys and performance metrics
Identify skill gaps and recommend follow-up training or resources
Build inclusive learning experiences that engage participants from diverse technical backgrounds
Gather feedback and continuously improve training materials and delivery

Content & Knowledge Management

Develop and maintain training documentation, guides, and resource libraries
Create video tutorials, demos, and recorded sessions for on-demand learning
Build a knowledge repository of AI use cases and implementation examples
Collaborate with subject matter experts (SMEs) to validate technical accuracy
Maintain training materials in accessible formats (videos, slides, documentation, labs)

Program Development & Support

Design training roadmaps that align with organizational learning goals
Track training metrics (completion rates, satisfaction scores, skill acquisition)
Identify opportunities for new training programs or upskilling initiatives
Support onboarding of new team members with AI and technology training
Work with IT and operations teams to understand real-world challenges and translate them into training scenarios