Translator - English to Hindi Jobs in Bangalore - Oliveboard
Job Description
- Excellent Carrear Oppurtunity for both freshers (2018) & for Experienced in International Company
- Technical Support , Canadian Voice process in SITEL Chennai
- Designation: Customer Service Professionals- Technical support executives
- Qualification: 12th passed , Diploma, any UG & PG degree , BE / Btech with arrears are also eligible
- Please note: Candidates with Backlogs will be considered.
- Experience: 0-3 Years
- Compensation: 20k to 25k (excellent growth opportunity for freshers )
- Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
- Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more;
- Follow standard processes and procedures;
- Identify and escalate priority issues per Client specifications;
- Redirect problems to appropriate resource;
- Accurately process and record call transactions using a computer and designated tracking software;
- Offer alternative solutions where appropriate with the objective of retaining customers and clients business;
- Organize ideas and communicate oral messages appropriate to listeners and situations;
- Follow up and make scheduled call backs to customers where necessary;
- Effective English oral communication skills
- Excellent, analytical, listening and organizational skills
- Excellent customer service skills and great enthusiasm for helping customers
- Must be able to prioritize and complete all job duty requirements
- Excellent time management skills, attention to detail and the ability to multi task
- Competent in MS office and web browser environments
- Attractive incentives and other employee benefits (Exclusive of CTC)
- Free cab facilities (Home pickup and home drop)
- Timings: 11:00 AM - 6 PM
Job Particulars
About Company
Oliveboard is an Online Ed-Tech platform to help students prepare better for competitive exams. We are passionate about delivering a more data-driven form of learning
Oliveboard's adaptive platform provides complete practice for an exam- Mock Tests, Sectional Tests, Adaptive Tests, Group Study Games along with Conceptual Videos & Lessons - all on one intelligent platform that continuously provides targeted recommendations on weak areas.