Tririga SRE Jobs Opening in IBM at Bangalore
Job Description
Your Role and Responsibilities
- Provisioning of TRIRIGA SaaS and TAS MS- longer cycles to deliver orders and recognize revenue
- Platform Upgrades- all customer require upgrades this year for Security fixes (log4J and other longstanding Security gaps) as well as features and functionality. Many customers require upgrades to support their Return to Work effort including IBM internal users, IBM Global Real Estate and IBM Finance. Upgrades of multiple environments across 98 customers will require over 6000 hours to complete in the next 2 quarters
- SLAs commitments for Salesforce Cases- India provides the initial intake for customer cases. If this work shifts to other regions/resources, it will draw those resources from other assignments and customer commitments with the potential to miss SLAs
- On Call Support- India shares the On Call rotations with Global resources. If this work shifts, it will draw those resources from other assignments and there is potential to have extended MTTR
Job Particulars
Role others
Education Any Graduate
Who can apply Experienced (2 to 3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1485492
Job Category Others
Locality Address
State Karnataka
Country India
About Company
International Business Machines Corporation (IBM) is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries. The company began in 1911, founded in Endicott, New York, as the Computing-Tabulating-Recording Company (CTR) and was renamed 'International Business Machines' in 1924.
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