TSR Jobs in Bangalore - Black And White Business Solutions
TSR
Job Description
Dear Candidate's,
Greeting form Black and White Business Solutions Pvt Ltd..!!
Great
Opportunities with TOP BPO MNC's, looking for immediate Joiner
freshers and experienced For BPO/Voice Process (Domestic and
International) ,Non Voice(Domestic and International)
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US
Experience : Freshers / Experience
Sal : (freshers 2lpa) -( Experience upto 4.5lpa)
For International : Should have Excellent Commutation .
Designation : Technical Support Analyst /Sr.Technical
Support Associate/ Process Associate/ Sr Process Associate/
Customer Support/ Sr Customer Support
Technical :
Trouble
shooting/Command for IP Adress/Adobe Photoshop / ticketing
tool / RAM/ROM/Networking –
LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365
/Control panel/ internet setting
Customer :
Banking / Insurance / Telecom / Airline ticketing / Medical
Billing / AR Calling / Accounts
JOB Role :
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Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
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Provide World Class Customer Service.
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End to Transaction of Reports.
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Need to maintain Accuracy in Reports.
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Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
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Excellent verbal and written communication skills
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Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
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Perform problem cause analysis
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Resolve customer queries and achieve customer delight.
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Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.
Venue:
Address:721, Chinmaya Mission Hospital Rd,
Binnamangala, Stage 1,
Indiranagar, Bengaluru, Karnataka 560038
Landmark : Opp to M.K Retail
next to Andhra Bank
For more quries Call
Contact : Mary @ 9741457722
Email id: hr7722@blackwhite.in
Required Candidate profile
One day interview process - Fresher / Experienced can applyDesired Candidate Profile
* Possess good analytical skills - detail oriented
* Possess good communication skills, both oral and written
* Have a good attitude - should be committed to the work. * Any graduates can appear or 10+2 , 10+3. * Should be flexible with rotational shift.
About Black and White Business Solutions Pvt Ltd
Incorporated in 2006, we are the leader and innovator of the staffing industry and today, have evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand in hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals.
Please
forward the mail to all suitable candidates who might be
interested to apply for the job