VIP Support Job in For a Client of TeamLease Digital at Mumbai

Key Responsibilities

• Provide dedicated support to VIP and premium customers.

• Handle customer queries through calls, emails, live chat, and WhatsApp.

• Resolve complaints and escalations on priority.

• Ensure fast response and resolution times.

• Build strong relationships with high-value customers.

• Coordinate with internal departments to resolve customer issues.

• Maintain customer records and update CRM systems.

• Proactively follow up to ensure customer satisfaction.

• Maintain confidentiality and professionalism.