voice/chat support associate Jobs in Gurgaon - Recruiters choice

voice/chat support associate

Recruiters choice

0 to 3+ Years

15000 - 22000 Monthly

Expired

Posted: 13 Sep 18

Graduation Only3 yrs exp | Fresher | 18 - 32 yrs age only Need Customer Care Assiociates for Voice and Chat Process.
Candidate must be fluent in English.
8:00 am - 5:00 pm (day shift)7:00 pm - 4:00 am (night shift) | for Male Candidates only.
Sector 18, Gurgaon ₹15,000 to ₹22,000 (monthly).
Graduation degree mandatory.
0 to 3 years of experience as Customer Care mandatory.
18 - 32 yrs

Job Description

The Customer Service associate must :

Have excellent english communication. Be polite and well spoken
Be willing to work on weekends and national holidays. 9 Hours a day, 6 days a week.
Be comfortable for a roster off on weekdays
Be good at resolving customer queries regarding delay / service issues
Be willing to receive a 1 week paid training

Interview Guidelines :

Candidate must be neatly dressed and carry an updated CV for interview.
Candidate will have to fill AASAANJOBS as source consultancy in the form collected at Foodpanda Reception.
Candidate will have to attach the interview form with his CV and submit back to the reception.
Candidates will be taken in groups of 10 for a GD round.
Candidates will be judged on both fluency and content value.
Shortlisted candidates will then be allotted a process from Chat / Voice depending on GD performance.