Voice Process Jobs Opening in NTT DATA Business Solutions Private Limited at Coimbatore
Voice Process
NTT DATA Business Solutions Private Limited
Expired
Posted: 20 Jul 23
Job Description
Designation - Voice Process
General Duties and Tasks
In these roles you will be responsible for:
- Performing actions based on the EOB, Insurance wesbites to collect outstanding Accounts Receivables.
- Identify the outstanding claims with payers through the reports from clients and check website and imaging application with regard to outstanding claims and document the details in the client software for claims resolution.
- Analyzing medical insurance claims for quality assurance
- Resolving moderately routine questions following pre-established guidelines
- Ensuring accurate and timely completion of transactions to meet or exceed client SLA
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
- Identify the outstanding claims with payers through the reports from clients
- Check EOB and Insurance websites with regard to outstanding claims
- Coordinate with the team leader in following the processes
Requirements for this role include:
- Ability to work regularly scheduled shifts from Monday-Friday 7:30Am to 5:30Pm IST.
- University degree or equivalent that required 3 years of formal studies.
- 1 year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
Job Particulars
Role bpo telecaller
Education Any Graduate
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1864036
Job Category BPO
Locality Address
State Tamil Nadu
Country India
About Company
NTT Data Services is Hiring! Position's Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
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