Walkin Drive for BE/BTech Freshers / Customer /Technical Support/ Call Center/BPO /Call Sukanya @9036001069 Jobs in Bangalore - Black And White Business Solutions
Walkin Drive for BE/BTech Freshers / Customer /Technical Support/ Call Center/BPO /Call Sukanya 9036001069
Job Description
Dear Candidate's,
Greeting from Black and White Business Solutions Pvt Ltd..!!Huge Openings with TOP BPO Mutinational Companies for Technical Support Associate / Service Desk
B.E/B.Tech freshers can appear for Multiple MNC BPO's Free transport , Free placement @ Black and White Business Solutions Pvt Ltd
Technical Support : Voice / Semi Voice / Non Voice Process
- Technical Trouble Shooting
- Hardware and Networking
- IT Help Desk
- Desktop Support
- Technical Chat / Email Support
- IT Trouble Shooting
Technical Skills :
Trouble shooting/Command for IP Adress/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting
Roles :
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Handle technical support questions via our ticketing system.
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Help customers set up their website Help transfer customer accounts from other providers.
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Help customers with script and software upgrades Help and repair infected and compromised accounts.
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Handle server monitoring tickets and repair systems in
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event of failures. Help build and configure new servers
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Prepare requests for rollout
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Prioritize change requests
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Create rollout plans for changes requests
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Coordinate implementation process
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Keep track of request and make sure they are implemented as planned
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Participate in incident handling concerning technical issues / server issues through chat support
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Microsoft environment knowledge (Server).
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Have some level of technical understanding of the products building up a desktop service
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Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support
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Installation of Web panels - WHM/WHMCS, Cpanel, Plesk
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Basic Troubleshooting,Monitoring, Backup
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Doing Email configuration-Outlook, Zoho and GSuite
Skills Required :
- Should be flexible with rotational Shifts
- Manageable or Good English Communication Skills
- Graduates / PUC / Diploma fresher or Experience can apply
- Rotational Shifts
- Salary - 20 to 30k k + Inc
- Two way Transport
- Unlimited incentive Structure
- No registration Fees(Free placement).
Venue - :
Black and White Business Solutions Pvt Ltd,
#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038
Land Mark: CMH Bus-stop or KFC Bus-stop
For more please quries Contact :
- Sukanya
- Phone - 9036001069 / 9741457722
- Email Id - sukanya@blackwhite.in
Documents Required :
Fresher :
- 10th / 12th / Graduation all semester Marks card
- Aadhar Card ID proof
- Pan Cad ID
Experience :
- Previous Companies Offer letter / relieving letter / one month pay slips
- 10th / 12th / Graduation all semester Marks card
- Aadhar Card ID proof
- Pan Cad ID
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