Web Consultant/ Customer Service Representative Jobs in Kolkata - United E services Private Limited
Job Description
We are hiring a Web Consultant/ Customer Service Representative to manage customer queries and cold calling for a B2B Website Process in International Market. You will be responsible for new business development (Acquiring new business )and maintaining relationships with new and existing clients.
You would be dealing in Web/Mobile App and Digital Marketing Domain.
Responsibilities and Duties :
Basic Knowledge in Web/ Digital Marketing.
Prior experience in Web process in International BPO
Knowing our Products/Services inside and out so that you can answer questions.
Generating leads
Communicating with customers through various channels.
Cold Calling, Emails
Making Proposals, Negotiate and close the deal.
Keeping records of customer interactions, transactions, deliverables.
Communicating and coordinating with the Operations Department as necessary.
Managing a team of junior customer service representatives.
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Job Types: Full-time,
Salary: ₹10,000.00 - ₹30,000.00 per month
No.of Posts: 10
Schedule: 5 working days
Day shift: Monday to Friday
Experience: Min 6 Months in the same field
Job Particulars
About Company
United E services Private Limited
