Business Support Management-Team Member/Sr Team Member Jobs in Mumbai - JPMorgan Chase & Co.
Job Description
Business Support Management-Team Member/Sr Team Member
Job Category: Operations
Function overview:
- The IB Business Support Management function provides a range of support services to JPMorgan’s trading and investment banking businesses globally. The principal activities of the group are:
- Expense Management: processing, review, approval and monitoring of T&E and invoice expenditure based on IB Expense Policy.
- Business Change Management (BCM): provision of technology hardware, applications and market data, controlled management of employee on/off boarding process.
- Recertification: Support for the periodic and ad-hoc recertification of physical and application accessing including outside vendors.
Responsibilities:
1) Report generation:
- Creation of reporting from GXM utilizing Business Objects, Advanced Analysis and MS Access
- Creation of Expense reports in Excel from a variety of sources
- Creation of monthly LOB scorecards
2) Approval Central role administration (backup support to primary) – make changes, updates, run reports, etc.
3) New Systems support
- 1. GXM
- Participation in UAT (Second half 2013)
- Concurrent running of reports to check data accuracy, create LOB report templates
- 2. Concur
- Participation in UAT (Q4 ’13 into full year 2014 as various regions are on boarded)
- 3. Business Case Tool quarterly releases
4) - Backup for end user support for data/reporting questions, issues (what is available, where, how, etc.)
5) - Administration of centralized projects or expense initiatives, particularly supporting CIB organizations for which the GEMC team has light touch responsibilities (T&O, F&BM, etc.) This would include projects for assets assigned to inactive SIDs, etc.
6) - CIB Expense Management SharePoint administration – adding user access, making updates
7) - Project support for other team members. Current projects include movement of invoice volumes to ePurchase, OBO functionality consistency across global corporate systems, business requirements for Concur, etc.
Education: Bachelors degree in any discipline. Degree in Finance Preferred.
Shifts: North America / Flexible
Required Skills:
- Proficient in Excel, Business Objects and MS Access
- Experience with JPMC reporting tools (GXM, BEx, EMport & DiscoPlus)
- Knowledge of JPMC expense systems (Approval Central, TEEMS, Oracle, OTP, Oracle SSI170, ePurchase, SPARC)
- Excellent verbal and written communication skills
Financial Performance & Control:
- Achieves quality results (accuracy, timeliness) for responsibilities and projects
- Takes ownership of work; accepts responsibility for successes and failures
- Contributes to the analysis of expense data to produce meaningful results which can help management to evaluate strategic expense management opportunities
- Has a data quality control mindset
- Takes ownership for and is able to lead parts of an initiative or project
People:
- Sets high standards of performance for self
- Treats all colleagues with fairness and respect
- Addresses non-inclusive behavior directly and constructively, seeking help from management if needed
- Conveys a sense of urgency when appropriate
- Maintains composure during stressful situations
- Prioritizes work appropriately and readily adjusts to changing priorities
- Effectively communicates with team members at all levels, management & clients
Partnership:
- Asks appropriate questions in order to clarify/prioritize issues and asks for help when needed
- Demonstrates a personal commitment to work and to the team
- Works cooperatively and shares information with and across teams
- Contributes to and actively participates in meetings
- Volunteers to act as a resource for peers
- Actively seeks to assist team members to help balance the workload of the team
Location: Mumbai, MH, IN
Job Particulars
Role hr admin
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id636100
Job Category BSc/BCA/BBM , 1 to 3 Yr Exp , Recruitment
Locality Address
State Maharashtra
Country India
About Company
J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.
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