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Customer Care Executive Jobs in Bangalore - Banger tech pvt ltd

Customer Care Executive

Banger tech pvt ltd
experience-icon 0 Years
salary-icon 15000 - 20000 Monthly
Expired

Posted: 15 Jun 18

Job Description

Customer Service Representative Job Responsibilities:

  • Serves customers by providing product and service information; resolving product and service problems.
Customer Service Representative Job Duties:
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.
Customer Service Representative Skills and Qualifications:
  • Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking 

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id435069
Locality Address Domlur
Country India

About Company

About the Company (Doodhwala, Banger Tech Pvt), want to know more! log on to:

Doodhwala is your one stop shop for daily essentials. Based out of Domlur, Bangalore, our Rock-star team is building a great product and providing our customers with a reliable daily service. We are currently serving 6000 happy customers right now. We're making Doodhwala a household name across India. If you're looking to learn, grow & want to be part of an ambitious team scaling new heights every day, Doodhwala is the place to be. 

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