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Customer Care Executive Jobs in Chennai - Kreon Finnancial Services Limited

Customer Care Executive
Kreon Finnancial Services Limited
Any Graduate
2016
Customer Care Executive Jobs in Chennai - Kreon Finnancial Services Limited
Last Date 23 Dec 2019
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Kreon Finnancial Services Limited - Job Details

Date of posting: 24 Oct 19

Experience: 0-1 Year

Customer Service Executive plays a critical role in providing an interface between customers and the product of the company. We are looking for candidates who have good communications skills, interpersonal skills and can handle stress well.

The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem. A clear and pleasant speaking voice and fluency is also desired.

Fluency in Telugu and English is mandatory

And the Key Responsibilities are classified as below;

  • Answer calls professionally to provide information about products and services or to obtain details of complaints

    2. Handle complaints, provide appropriate solutions and alternatives within the             time limits and follow up to ensure proper solution for each of the tickets with              proper SLA’s

    3. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications

    4. Follow up to ensure that appropriate actions were taken on customers requests 

    5. Refer unresolved customer grievances or special requests to designated departments for further investigation.

    6. Compile reports on overall customer satisfaction

    7. Familiar with CRM systems and practices will be a plus

    8. Ability to multi-task, prioritize and manage time effectively

  • Job Summary

    Job Type : Full Time
    Job Category : Tech Support
    Hiring Process : Face to Face Interview, Telephonic Interview
    Who can apply : Freshers

    About Kreon Finnancial Services Limited

    About the Company:

    Kreon Finnancial that started as a conventional lending company in 1994 is on the verge to complete its metamorphosis into a state-of-the-art-fintech company.

    Kreon Finnancial is dedicated in creating an open credit and financial services platform through technology innovations by providing consumers and small businesses with convenient inclusive financial services. This philosophy originated from 20+ years of practice since the establishment of our financial services business, as well as in realizing the realities of inclusive financial services in India.

    Kreon Finnancial leverages cutting edge technologies to engineer lending products as the basis for providing Internet financial service to the public. With the help of cloud computing, rapid user verification, facial recognition and big data analytics, users can enjoy seamless access to Kreon’s Finnancial Services Limited. Kreon’s new brand identity, the crown depicts this very core concept, an infinite network.


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    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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    Kreon Finnancial Services Limited recruiting Customer Care Executive candidates nearby Chennai.Kreon Finnancial Services Limited vacancies for Customer Care Executive is recruited through Written-test, Face to Face Interview etc.
    Kreon Finnancial Services Limited Company recruits a lot of candidates every year based on the skills Hardware & Networking. The candidates with Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Chennai can apply for Customer Care Executive position in Kreon Finnancial Services Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Kreon Finnancial Services Limited recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Kreon Finnancial Services Limited and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Kreon Finnancial Services Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Kreon Finnancial Services Limited and near your city and get a secured career.