Customer Care Executive Job in Jiva Ayurveda at NIT, Faridabad, Sector 21, Faridabad, Sector 37, Faridabad, Faridabad

Customer Care Executive

Roles and Responsibilities

·         Taking Incoming calls of customers and capturing important details in the system.

·         Understand the customer's query and provide resolution.

·         Document accurately.

·         Doing Outbound calls to customers and attending to their queries and helping them take consultations with doctors.

Desired Candidate Profile

·            Good verbal and written Communication Skills (Hindi, Basic English & No MTI Issue)

·            Good in customer dealing (Know about Customer Service, Online Shopping Portals)

·            Knowledge of Computer, Basic Typing

·            Good Interpersonal Skills (Positive attitude, Negotiation Skills)

·            Sales driven (Know basic selling skills on-call)

·            Listening skills.

·            Awareness about digital payments platforms.

 WHAT IS IN IT FOR YOU?

·         Opportunity to earn incentives on lead conversion.

·         Work with young and enthusiastic team and management.

·         We will cultivate your talent in an inclusive culture that values diversity.