Customer Service executive Jobs in Pune - GroupOn Technologies Pvt Ltd
Job Description
Job Summary:
- Fresher’s with good communication skills.
- Experience into International BPO: Outbound Sales, Lead Generations with 0- 1 year experience can also apply.
- Excellent Communication Skills in English (Written / Verbal).
- Responsible For Voice Support & Sales. (USA).
- Resolves product or service problems by clarifying the customer's complaint.
- Selecting and explaining the best solution to solve the problem
- Desired Candidate Profile-
- Education: School & Graduation - Any Graduate.
- Strong sales skills required
- Speech clarity, voice clarity, good pronunciation.
- Good spoken as well as written Grammar
- Strong customer service skills: empathy, listening, enthusiastic, patience, reasoning and problem
- Willing to learn and flexible to changes.
- Aptitude and ability to grasp.
- Team player.
Job Particulars
About Company
We simplify complex, end-to-end BPO services that help to improve our client’s efficiency and productivity; while delivering measurable results. GroupOn Technologies focuses on pioneering new service lines, geographies and business models in Business Process. Our company provides a range of vertical services; which are targeted towards global clients. Our approach to BPO services is to offer a totally bespoke solution – whatever the sector.
However, there are two sectors that BPOs are often divided into; these sectors are Back Office and Front Office. GroupOn Technologies services both sectors, and we offer the listed services, as shown below.