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Customer Service / Tech Support Jobs - Hyderabad - TillPOS

Eligibility : ME/M.Tech, BVSc, BSc, MCA, Vocational Training, No Education/Schooling, Upto 9th Std, Certificate Course (ITI), M Phil / Phd, Diploma, B.Com, BA, 12th Pass (HSE), 10th Pass (SSC), M.Com, BBA/BBM, MA, BCA, MBA/PGDM, BE/B.Tech, MS, BEd, MEd, PG Diploma, MSW, MSc, MHM

Location : Hyderabad(Gachibowli )

Last Date : 18 Nov 2016

Salary : 200000 - 400000 Rs Per Year

Experience Required: 1 Years-2 Years

Hiring Process : Face to Face Interview

TillPOS - Job Details

Responsibilities :  
  • Do site inspection and figure out the networking needs for the client to suit our  product  
  • Networking, Setting up access points, routers, servers, firewall etc.  
  • Windows Server networking  
  • Knowledge of network security  
  • Windows desktop support  
  • Troubleshoot Level //3 network issues  
  • Effective engagement with customer (written  verbal)  ensure Customer Satisfaction  
  • Proactive involvement of Technical Leads / Management in resolving critical  issues. 
  • Writing Tech documents covering best practices  Tshoot approaches for a  product/issue.    
Required : 
  • Prior troubleshooting experience  
  • Willing to work in 4 Support (Including Night Shifts)  
  • Prior experience of Voice and On Site based technical support  
  • Excellent communication (written  verbal) skills
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