Customer Service / Tech Support Jobs - Hyderabad - TillPOS

Installation Engineer
TillPOS
Expired
Posted: 19 Sep 16
Job Description
Responsibilities :
- Do site inspection and figure out the networking needs for the client to suit our product
- Networking, Setting up access points, routers, servers, firewall etc.
- Windows Server networking
- Knowledge of network security
- Windows desktop support
- Troubleshoot Level //3 network issues
- Effective engagement with customer (written verbal) ensure Customer Satisfaction
- Proactive involvement of Technical Leads / Management in resolving critical issues.
- Writing Tech documents covering best practices Tshoot approaches for a product/issue.
Required :
- Prior troubleshooting experience
- Willing to work in 4 Support (Including Night Shifts)
- Prior experience of Voice and On Site based technical support
- Excellent communication (written verbal) skills
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BEd, BSc, MCA, ME/M.Tech, BVSc, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training
Who can apply Experienced (1 to 2 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id232759
Job Category MBA , Diploma , Tech Support
Locality Address Gachibowli
State Telangana
Country India
About Company
TILL POS is a cloud-based mobile pointofsale software for all food outlets, hospitality stores and retail shops. At TILL, we help businesses realise the benefits of going digital. We provide store owners a way to build, manage and grow their business while creating a better customer experience.
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