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Customer Support Executive Jobs in Bangalore - Digiquint solutions pvt ltd

Customer Support Executive

Digiquint solutions pvt ltd
experience-icon 0 Years
salary-icon Not disclosed
qualification-icon Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, 12th Pass (HSE), Other Graduate
Expired

Posted: 05 Jan 21

Job Description

Job Title : Customer Service Executive(CSE)
Location : Kaikondrahalli, Bangalore
Position Type : Fulltime
Salary Range :17000 - 24000 (incentive)
Qualification and Education Requirements:
 Education- Graduation/HSC qualified.
 Language required: English & Hindi mandatory +Kannada/Tamil/Marathi preferred.
 Proficient in MS-Office (Excel, Word).
 Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).
 Comfortable with working 6 days a week and the week off will be on weekday.
Role and Responsibility – Customer Service Executive
 Inbound calling for customer service.
 Identify and assess customers’ needs to achieve satisfaction.
 Build sustainable relationships and trust with customer accounts through open and interactive communication.
 Provide accurate, valid and complete information by using the right methods/tools.
 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
 Keep records of customer interactions, process customer accounts.
 Follow communication procedures, guidelines and policies.
 Take the extra mile to engage customers.

Job Particulars

Education Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, 12th Pass (HSE), Other Graduate
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1083556
Locality Address Sarjapur Road
Country India

About Company

We're a leader in Internet marketing solutions
Digiquint is a full-service digital marketing agency, we create custom strategies for each of our clients based on their needs and goals. Our team is made up of marketers, designers, and developers, and we know what it takes to get real results online. We also keep the focus on the metrics that mean the most, like leads and revenue generated. We know that hitting these goals is what moves businesses forward, and we believe that our clients' success is the best measure of our own performance.

Through our years of experience, we've also learned that while each channel has its own set of advantages, they all work best when strategically paired with other channels. That's why we offer full-service strategies to each of our clients, and use a combination of digital channels to increase visibility, conversions, and revenue. As a result, we've driven over $10 million in sale s and leads for our clients. We've also built the most connected media team in the industry, with over 40 in-house influencers dedicated to building relationships and earning publication on prominent websites.

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