Customer Support Executive Jobs Opening in Erobold Clothing Pvt. Ltd. at Chembur, Mumbai
Customer Support Executive
Erobold Clothing Pvt. Ltd.
0 Years 
180000 - 240000 Yearly 
B.Com( Industry Integrated, Actuarial Science, Banking and Insurance, Business Intelligence, Chartered Accountancy, Digital Finance, Economics, Entrepreneurship, Financial Markets, Human Resource Management, International Accounting, International Accounting & Finance, International Business, International Finance, Investment Banking, Investment Management, Logistics and Supply Chain Management, Management, Management & Finance, Service Industry Management, Strategic Finance Honours, Honours and Honours with Research, Advanced Accounting and Auditing (AAA), Fintech), BA(English, French and Francophone Studies, Indian History, International Relations, Journalism, Journalism and Mass Communication, Media Studies, Music, Musicology, Political Economy, Political Philosophy, Youth and Community Development, Youth Studies), BE/B.Tech(Computer Science and Applied Mathematics (CSAM), Computer Science and Social Sciences (CSSS), Computer Science and Biosciences (CSB), Computer Science and Artificial Intelligence (CSAI), Electronics and VLSI Engineering (EVE)), BSc, B.Design, B.FashionTech, BFA, B Voc, Other Graduate(Other Graduate) 
Expired
Posted: 21 Mar 25
Job Description
Key Responsibilities:
Requirements:
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- Respond promptly to customer inquiries via emails, calls, and Wati (WhatsApp Business API).
- Confirm Cash on Delivery (COD) orders by contacting customers over the phone.
- Efficiently handle customer complaints and issues, ensuring a smooth and professional support experience.
- Actively upsell products and convert support interactions into sales opportunities
- Follow up with the potential leads to close sales and encourage repeat business.
- Address and resolve new customer queries regarding products, services, shipping, and more.
- Maintain an accurate and detailed records of customer interactions in the CRM system.
- Ensure that all COD orders are accurately confirmed and processed in a timely manner.
- Coordinate with the logistics team to ensure orders are dispatched and delivered on time.
Requirements:
- Excellent Communication: Proficient in clear, professional verbal and written communication.
- Lead Follow-Up: Proficient in following up with potential leads and converting them into sales.
- Fluency: Proficiency in languages relevant to the customer base.
- Persuasion and Negotiation: Confidence in driving sales through effective communication.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BE/B.Tech, BSc, B.Design, B.FashionTech, BFA, B Voc, Other Graduate
- What are the salary requirements for this job?
- Ans: The salary range is between 180000 and 240000 Yearly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
Education B.Com( Industry Integrated, Actuarial Science, Banking and Insurance, Business Intelligence, Chartered Accountancy, Digital Finance, Economics, Entrepreneurship, Financial Markets, Human Resource Management, International Accounting, International Accounting & Finance, International Business, International Finance, Investment Banking, Investment Management, Logistics and Supply Chain Management, Management, Management & Finance, Service Industry Management, Strategic Finance Honours, Honours and Honours with Research, Advanced Accounting and Auditing (AAA), Fintech), BA(English, French and Francophone Studies, Indian History, International Relations, Journalism, Journalism and Mass Communication, Media Studies, Music, Musicology, Political Economy, Political Philosophy, Youth and Community Development, Youth Studies), BE/B.Tech(Computer Science and Applied Mathematics (CSAM), Computer Science and Social Sciences (CSSS), Computer Science and Biosciences (CSB), Computer Science and Artificial Intelligence (CSAI), Electronics and VLSI Engineering (EVE)), BSc, B.Design, B.FashionTech, BFA, B Voc, Other Graduate(Other Graduate)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview, Virtual Interview
Employment TypeFull Time
Job Id2641678
Job Category Walkin , BSc/BCA/BBM , Tech Support
Locality Address Chembur
State
Country India
About Company
Erobold Clothing Pvt. Ltd.
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