Customer Support Executive Jobs Opening in I.G.T at Hyderabad-Others, Central Delhi, Dum Dum, Kolkata, Delhi, Hyderabad
Customer Support Executive
I.G.T
0 Years
18000 - 35000 Monthly
Diploma(Information Technology), 10th Pass (SSC), 12th Pass (HSE)
Expired
Posted: 22 Apr 22
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education Diploma(Information Technology), 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id1468215
Job Category Diploma , Walkin , Tech Support
SkillsCustomer Relationship
Locality Address Central Delhi , Dum Dum , Hyderabad-Others
State West Bengal, Delhi, Telangana
Country India
About Company
I.G.T
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