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Customer Support Executive Jobs Opening in Jindal at Sector 31, Gurgaon, Gurgaon

Customer Support Executive

Jindal
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Posted: 19 Jan 23

Job Description

Position: Customer Support Executive
* Process: VOICE-CUSTOMER SERVICE*6 days working 1 ROTATIONAL OFF
6 MONTHS EXPERIENCE REQUIRED FROM BPO or freshers with good communication skills can also apply
SALARY For fresher and experience both
18k CTC ( 17200 inhand )
15 days of training stipend will be  5k stipend for training period 
Good English communication
*Log in 9 hours Shift Timings- Day Shifts Work from office*
*Location GURGAON*
Responsibilities:
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

  1. What are the job requirements to apply for this Customer Support Executive job position?
    • Ans: A candidate must have a minimum of 06 Months year experience as an Customer Support Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 17200 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Gurgaon.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Support Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Support Executive position?
    • Ans: There are immediate 50 job openings for Customer Support Executive in our Organisation.

Job Particulars

Who can apply Experienced (0.6 Years)
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id1674806
Locality Address Sector 31, Gurgaon
Country India

About Company

Jindal
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