Customer Support Executive Jobs Opening in Renrui HR Services India Pvt Ltd at DLF Phase 4, Sector 62, Noida, Noida
Customer Support Executive
Renrui HR Services India Pvt Ltd
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Posted: 25 Jul 25
Job Description
Job description :
Responsibilities
· Manage large amounts of inbound and outbound calls in a timely manner
· Handle customer queries over email and/or chat
· Follow communication “scripts” when handling different topics
· Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
· Build sustainable relationships and engage customers by taking the extra mile
· Keep records of all conversations in our call center database in a comprehensible way
· Frequently attend upskilling sessions to improve knowledge and performance level
· Meet personal/team qualitative and quantitative targets
Requirements and skills
· A minimum qualification of high school/diploma is required
· A higher degree would be an advantage (pursuing not allowed)
· Previous experience in a customer support role would be of great advantage
· Strong phone and verbal communication skills along with active listening (English)
· Good written and verbal communication skills
· Must have good data entry and typing abilities
· Customer focus and adaptability to different personality types
· proficient in relevant computer applications
· Ability to multi-task, set priorities and manage time effectively
· Flexible to work in rotational shifts and week-off’s
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
Education Diploma, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2721650
Job Category Diploma , Tech Support
Locality Address DLF Phase 4 , Sector 62, Noida
State Uttar Pradesh
Country India
About Company
Renrui HR Services India Pvt Ltd
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