Desktop Support Engineer Jobs in Mumbai,Navi Mumbai - Indian MNC

Desktop Support Engineer
Indian MNC
Indian MNC
Last Date 16 Jun 2019
This Job is Expired

Indian MNC - Job Details

Date of posting: 13 Jun 19

Position Title – Desktop Support Engineer

  • Location - Mumbai
  • Mandatory Requirement            
  • 6 month-1 yr of experience in a Service /Support Center environment
  • Windows operating systems
  • Apple operating systems
  • Proficient in Active Directory
  • Knowledge of network basics
  • Email clients (Microsoft Outlook)
  • Knowledge of VPN basics
  • Excellent communication, written and verbal are vital
  • Excellent customer service skills are vital
  • Job Description
  • Support Windows and Mac server, Desktop and laptop
  • General access and connectivity issues
  • Desktop application issues
  • Basic administration of user accounts and groups
  • Take ownership of trouble tickets, working and tracking issues to resolution
  • Occasionally act as a liaison between Partners/Clients and NOC team in India
  • Support in-house product (Remote Monitoring agent) related issues
  • Support 3rd party bundled products, fix issues, troubleshoot and liaise with vendor
  • Liaise with Engineering to have permanent fix identified for customer issues.
  • Provide support to US clientele over Chat.
  • Work on Tickets, alerts, emails from partners to break-fix Continuum provided offerings.

Desired Skills     

  • College or Technical Institute degree in Information Technology or other related discipline required. May be substituted by 2 or more years of experience in a Help Desk/Call Center environment.
  • IT Certifications (Microsoft, Apple, CompTIA, etc.) preferred
  • Customer service, especially with inbound phone contact
  • Planning & organizing
  • Problem-solving
  • Time management
  • Educational Qualification - Any Graduate
  • Experience - 6 month -1yr
  • If interested please reply with the attachment of your updated CV on Remote Support / Desktop Support, Technical Support, Troubleshooting, Remote Desktop Support, Windows Operating Systems, Active Directory, VPN Basics, 
  • VPN Server, Communications Skills, Ticket Solving, Ticket Resolving, Remote Monitoring, Tech Support, IT Helpdesk, Hardware Installation, 
  • Remote Monitoring agent, Chat Support, Application Software Support, 
  • Outlook Configuration, Hardware Troubleshooting, LAN Troubleshooting, Windows Installation, System Troubleshooting, Customer Support, OS Installation, 
  • Remote Technical Specialist, Ticketing Tools, IT Service Desk, IT Support, PC Assembling, Service Desk, Windows Troubleshooting

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : Core Technical
Hiring Process : Face to Face Interview
Who can apply : Experienced (0.6 to 1 Years)

About Indian MNC

PFB Detail about the company.
  • US Based IT MNC
  • More than 10 Yrs in Market
  • Having >5000 Employees
  • Specialties: Managed Services, Remote Monitoring and Management, Backup and Disaster Recovery, Virtual Help Desk, Security, Network Operations, Security Operations, IT Management, Security Awareness Training, SaaS, Cloud, RMM, BDR, MSPs, SMBs, Managed IT Services, IT Management Platform, IT Management Software, Cybersecurity, Office Equipment
  • This Job is Expired
    This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us

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    Indian MNC recruiting Desktop Support Engineer Experienced(0.6 to 1 Years) candidates candidates nearby Mumbai(Andheri East ), Navi Mumbai.Indian MNC vacancies for Desktop Support Engineer is recruited through Written-test, Face to Face Interview etc.
    Indian MNC Company recruits a lot of Experienced(0.6 to 1 Years) candidates candidates every year based on the skills Tech Support, Troubleshooting, Hardware Installation . The candidates with ME/M.Tech, BSc, MCA, BE/B.Tech, MSc, Diploma, B.Com, BCA are selected to full fill the vacancies in Others job field. The candidates nearby Mumbai(Andheri East ), Navi Mumbai can apply for Desktop Support Engineer position in Indian MNC. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Indian MNC recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of Indian MNC and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Indian MNC and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Indian MNC and near your city and get a secured career.