e-Relationship Manager Jobs in Mumbai - ICICI Bank
Job Description
Job Description:
- Build and deepen relationships with customers to achieve increase in share of wallet and revenues through the phone banking channel
- Provide professional customer service to achieve high customer satisfaction and retention
- Have complete knowledge of customer base in terms of the profile, demographics and assets in the bank
- Serve as one-point contact to the mapped customers of the bank
- Cross selling of new products and services for both new and existing customers
- Providing advisory for various products offered by Banks to enhance relationship value
- Develop and maintain banking relationships with select group of customers through individualized customer service
- Generate new business to achieve defined targets in terms of no of customers, volumes and revenue for the segment
- Achieve the budgeted cross sell targets
- Ensure coverage of customer base in accordance with business plans
- Ability to manage relationships to improve relationship value of existing Clients
- Aptitude towards delivering high quality customer service with good organizational and interpersonal skills
- Excellent communication Skills
- Self-driven with sales bent of mind
Job Particulars
Role others
Education MBA/PGDM
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id826332
Job Category Others
Locality Address Thane
State Maharashtra
Country India
About Company
ICICI Bank Limited is an Indian multinational banking and financial services company headquartered in Mumbai, Maharashtra with its registered office in Vadodara, Gujarat. As of 2018, ICICI Bank is the second largest bank in India in terms of assets and market capitalisation. It offers a wide range of banking products and financial services for corporate and retail customers through a variety of delivery channels and specialised subsidiaries in the areas of investment banking, life, non-life insurance, venture capital and asset management. As on March 31, 2018, the bank has a network of 4867 branches and 14367 ATMs across India and has a presence in 17 countries including India.
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