International Voice Process Agent Jobs Opening in Sharaa Info Developers at Maduravoyal, Chennai

Job Title: International Voice Process Agent

Job Description:

As an International Voice Process Agent, you will be responsible for handling inbound or outbound calls from customers or clients located internationally. Your primary objective will be to address customer inquiries, resolve issues, provide information, and ensure a high level of customer satisfaction. This role requires excellent communication skills, a customer-centric approach, and the ability to navigate through various systems and databases efficiently.

Key Responsibilities:

Skills and Qualifications:

• Excellent verbal and written communication skills in English (proficiency in additional languages may be advantageous).
• Strong interpersonal skills with the ability to empathize with customers and address their needs effectively.
• Problem-solving abilities and attention to detail.
• Ability to multitask and work under pressure in a fast-paced environment.
• Proficiency in using computers, CRM software, and other relevant tools.
• Prior experience in customer service or call center roles is preferred but not mandatory.
• Flexibility to work in shifts, including evenings, weekends, and holidays.

Education:

• High school diploma or equivalent. Additional education or certification in customer service or related fields is a plus.

1. What are the job requirements to apply for this International Voice Process Agent job position?
   
   • Ans: A candidate must have a minimum of fresher as an International Voice Process Agent


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 17000 and 30000 Monthly. The Salary will depend on the interview. This International Voice Process Agent is a Full Time in Chennai.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This International Voice Process Agent is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the International Voice Process Agent position?
   
   • Ans: There are immediate 1 job openings for International Voice Process Agent in our Organisation.