International Voice Process Jobs in Bangalore - Firstsource Solutions Ltd
Job Description
Warm Greetings from APEX HR SOLUTION
Dear Candidates
APEX HR SOLUTION is conducting a MEGA DRIVE for INTERNATIONAL VOICE process Earn up to 3.5lacs CTC Plus attractive incentives with 2-way cab facility AND 2 weekly off
Dear Candidates
APEX HR SOLUTION is conducting a MEGA DRIVE for INTERNATIONAL VOICE process Earn up to 3.5lacs CTC Plus attractive incentives with 2-way cab facility AND 2 weekly off
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
- interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skills.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Role bpo telecaller
Education Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
Who can apply Experienced (0.6 to 3 Years)
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1326763
Job Category BPO
Locality Address Bellandur , Bommanahalli, Electronic City , JP Nagar , Marathahalli
State Karnataka
Country India
About Company
Firstsource Solutions Ltd
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