IT Workplace Services Specialist Job in Roche Diagnostics India Pvt Ltd at Ahmednagar, Aurangabad, Jalgaon
FEATURED JOBIT Workplace Services Specialist
Roche Diagnostics India Pvt Ltd
This role is deployed through TeamLease to our client
organization.
organization.
0 Years 
28000 - 500000 Monthly 
Ahmednagar, Aurangabad, Jalgaon, Kolhapur, Mumbai, Nagpur, Nashik, Pune, Solapur, Akola, Nanded, Amravati, Parbhani, Dhule, Latur, Bhiwandi, Malegaon, Maharashtra, Chandrapur, Khopoli, Ratnagiri, Beed, Bhandara, Buldhana, Gadchiroli, Gondia, Hingoli, Jalna, Nandurbar, Osmanabad, Palghar, Sangli, Satara, Sindhudurg, Wardha, Washim, Yavatmal, Thane, Raigad Please Wait... ![animated wait]()
Posted: 25 Aug 26
Job Description
Forecasting & Scheduling: Analyze call volume trends on a weekly, monthly, and seasonal basis to create accurate staffing templates and schedules.
Dialer & System Management: Monitor automated dialing systems, set up dialer software, and analyze call data to improve outbound campaign productivity.
Performance Monitoring: Track key call center metrics like service levels, handle times, and staff adherence to ensure service level agreements (SLAs) are met.
Stakeholder Communication: Coordinate with field operations, vendor managers, and client teams to resolve operational issues and communicate routing changes
Job Particulars
Role engineer core non it
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2946969
Job Category Sales and Marketing
Locality Address
State Maharashtra
Country India
About Company
Roche Diagnostics India Pvt Ltd
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