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Jr/Sr Customer Care Executive Jobs in Faridabad - Jiva Ayurveda Pharmacy Ltd.

Jr/Sr Customer Care Executive

Jiva Ayurveda Pharmacy Ltd.
experience-icon 0 Years
salary-icon Not disclosed
Expired

Posted: 19 Jan 21

Job Description

Job description

Roles and Responsibilities


  • Taking Incoming calls of customers and capturing important details
    in the system
  • Understand the customer's query and provide resolution
  • Document accurately
  • Doing Outbound calls to customers and attending to their queries and helping them
    take consultations with doctors

Desired Candidate Profile

  • Effective communication skills
  • Listening skills
  • Customer Service Orientation
  • Basic knowledge of computer        

  • Perks and Benefits 

    Company's Payroll

    Job Particulars

    Education 12th Pass (HSE)
    Who can apply Freshers
    Hiring Process Telephonic Interview
    Employment TypeFull Time
    Job Id1095604
    Job Category Tech Support
    Locality Address Faridabad-Others
    Country India

    About Company

    Jiva Group is a pioneer in the field of Education & Ayurveda, especially using technology to bring affordable, accessible and authentic healthcare to the doorsteps of people. With a presence in 17+ states in India & affiliations with 50+ countries, Jiva works across multiple business verticals comprising Tele-consultation, Retail clinics, Channel Sales, eCommerce, 'Centre for Well-being', Jiva School, Manufacturing unit and expanding.Jiva Ayurvedic Pharmacy Limited, part of Jiva Group, is a leading healthcare (Ayurvedic) company that produces world-class authentic Ayurvedic treatment solutions and products that help create a healthy and happy society. In treatments, Jiva runs a chain of 80+ Ayurvedic clinics throughout India and the world's largest three Telemedicine centres based out of Faridabad, Indore and Pune. In Products, Jiva promotes a wide range of 200+ Ayurvedic products (healthcare & beauty care) through its Online and Distribution channel.Jiva has an International division that offers Ayurvedic courses, treatments and consultations to hundreds of people through its partners outside India. It also runs a GMP certified Pharmacy that manufactures a wide range of 800+ herbal cosmetics and Ayurveda medicinal / OTC products.Jiva thrives on innovation, and has, over the years, produced pioneering products and services in a number of fields. Jiva has won many national & international accolades including the UN's World Summit Award for its TeleDoc project. Jiva provides a favourable environment to its employees, which fosters their learning and growth, and is strongly rooted in values. There is a lot of scope to engage yourself in diversified activities, experiment and independently grow professionally. Jiva is based in Faridabad (near Delhi) with branch offices based in other parts of the country.You can find out more about us at www.jiva.com
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