Operations Executive - Medicine Department Jobs in Bangalore - DocsApp
Operations Executive - Medicine Department
DocsApp
Expired
Posted: 16 Mar 20
Job Description
Operations Executive - Medicine Department
Bengaluru, Karnataka, India | Medicine | Full-time
Roles & Responsibilities -
● Meds dashboard monitoring and providing actionable insight to TLs/Manager
● Chat/Call with the users
● Help user in placing order by using of different internal tools, coordinating with Tech
Support, Customer Success and Product teams
● To resolve user side or vendor side queries over call/message
● To monitor TAT to first chat and give resolution to user
● To help improve process quality by giving feedback by doing chat/call audits
● Having product/app understanding and helping the users as well with that
● Ensure that all the related notes/ call comments are properly documented and suitable
information is provided to vendors/users
Job Particulars
Role hr admin
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id891942
Job Category Recruitment
Locality Address
State Karnataka
Country India
About Company
DocsApp is India's #1 ISO Certified Medical App that lets you Consult Specialist Doctors 24x7 over Chat and Call within 30 minutes! Ours is an integrated platform for online consultation, ordering medicines & booking lab tests. With over 3.5 Million+ Indian users, 3000+ Doctors, funding & support from Bessemer venture partners, Rebright partners and other investors, DocsApp is scaling rapidly in quest to help millions more.
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