Reservation Executive

VOYE HOMES

0 to 1 Years

15000 - 17000 Monthly

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Posted: 12 Mar 25

Job Description

Required Skills & Qualifications:

Freshers are welcome
0-1 year of experience in reservations, hospitality, or a related field.
Strong communication skills in English (knowledge of additional languages is a plus).
Basic knowledge of reservation systems and booking management software.
Ability to handle multiple tasks efficiently in a fast-paced environment.
Attention to detail and a customer-first mindset.

Key Responsibilities:

Handling Reservations and Booking Management
Process and confirm reservations across multiple booking channels.
Update guest details, ensure accurate documentation, and manage payment collection.
Handle modifications, cancellations, and refunds as per company policies.
Create and maintain booking details in our reservation software.
Respond promptly to guest inquiries regarding room availability, rates, and services.
Assist guests with special requests, including early check-in, late check-out, and room preferences.
Provide clear and accurate information on property policies, amenities, and travel assistance.
Communicate booking details with guests and ensure a hassle-free reservation experience.
Work closely with the Revenue & Sales teams to ensure smooth booking confirmations.
Coordinate with the Operations team to facilitate seamless check-in and check-out experiences.
Share guest preferences and special requests with relevant teams for enhanced customer satisfaction.
Maintain daily logs of reservations, cancellations, and guest inquiries.
Track booking trends and provide insights on occupancy and demand patterns.
Ensure accurate record-keeping and data entry in reservation systems.
Ensure all bookings adhere to VOYE HOMES’ reservation, cancellation, and refund policies.

More information about this Reservation Executive Job

Please go through the below FAQs to get all answers related to the given Reservation Executive job

What are the job requirements to apply for this Reservation Executive job position?
- Ans: A candidate must have a minimum of 0 to 1 year experience as an Reservation Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BHM, BFA, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 17000 Monthly. The Salary will depend on the interview. This Reservation Executive is a Full Time in Kochi.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Reservation Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Reservation Executive position?
- Ans: There are immediate 1 job openings for Reservation Executive in our Organisation.

Job Particulars

Role steward hospitality

Education Diploma, B.Com, BA, BBA/BBM, BHM, 12th Pass (HSE), BFA

Who can apply Freshers and Experienced (0 to 1 Years )

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id2635373

Job Category Diploma , BSc/BCA/BBM

Locality Address kakkanad

State Kerala

Country India

About Company

VOYE HOMES is the fastest growing hybrid holiday home network in south India and Middle East. VOYE HOMES is an exponentially growing organization, troubleshooting the travel and hospitality industry. With focus on customer experience and customer initiatives, it aims to solve the larger problem of providing quality assured stays.

We aim to create a memorable experience for every guest! Join us in 'inspiring your moment' by designing your ideal stay with VOYE HOMES, the largest holiday home chain in South India. With over 70 award-winning properties in 10+ destinations, we have welcomed over 100,000 guests. Our team has expanded from 2 to 200 while maintaining our leading position in the category we initiated.

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