Sr. Process Associate Jobs in Bangalore,Delhi,Hyderabad - Gifting Online India Pvt. Ltd
Job Description
Want to get into International e-commerce world , here is the good opportunity :
Work From Home
Job Description: Semi-Voice Process-Customer/Supplier Handling
As a Sr. Process Associate, you will be dealing directly with our Customers, Suppliers and be responsible for Pre-sale, order processing and Post-sale enquiries through email, chat and phone.
Job Responsibilities:
The successful candidates will own the order life cycle for a designated group of customers ensuring requirements are met within a timely manner and providing expertise to the sales team and associated customers in all matters relating to the customer order.
· Responsible for Sales
· Responsible for order payments to the suppliers
· Responsible for coordinating with suppliers for order deliveries
· Responsible for order acknowledgements
· Responsible for negotiations with suppliers for extra price requests
Skills and Experience :
If you have worked in a high-volume order processing environment and thrive on high volume administration then this position is for you. This role is fast paced and requires an individual who loves administration, coordination and service.
· Ability to work in a 24/7 dynamic sales environment
· Excellent communication skills both oral & written and interpersonal skills
· Accuracy, attention to detail and excellent follow up
· Ability to handle multiple tasks under tight time frames
· Excellent closure and follow up skills
***should have your own laptop(With Good configuration ) and Internet .
Salary : Fixed Pay(5K) + Variable pay(upto 20k)
Qualification : Graduation
Age : Below 35years
Location: Remote
Experenice : Any
Job Particulars
About Company
We have always pleasantly wondered over the last 15 years, how it is to run a shop which has branches in 180 plus countries and has a few millions of customers walk in, look at our merchandise, evaluate it and take something back from us feeling, 'hey there is always something that will make my wishes that much more special, touching, novel or warmly surprising with Gifting Inc’.
Gifting Inc is at the heart of lasting memories and across seasons, dates and continents, there is a memorable way of gifting your loved ones the choicest of gifts. Our gifts are actually ideas and gestures, which come to our customers after diligent research and attention to detail. Novelty, out of the box, the ordinary with that little ‘extra’ to it or those ‘wow’ ones, our customers will always find a gift of choice with us. While, assured on time delivery is a given, our local partnerships complement our quality offerings.
We are an ecommerce gifting company on the one hand and a shop on the other. eCommerce expertise and a shopkeeper's insightful talent are our priceless ingredients. Add attention to detail - on the inventory, type and knowledge of customer, delivery and responsiveness, you get a Gifting Inc that is cherished by close to 3 million customers. And the numbers will only multiply as the Internet touches more and more people in deeper ways across the world. We are ready for that orbit. We are ready to touch the world at its heart. Are you there?
