Techincal Support / Voice Process / Sal upto 3lpa Jobs in Bangalore - Black And White Business Solutions

Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge Openings with TOP BPO MNC's - Technical Support (International Voice ) / ISP Support Network Support / L1 /L2
Fresher and Experience Can apply


CONTACT DETAILS:
Call HR Pooja @ 9686680264Email ID: hr0264@blackwhite.in
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization Shift : Rotational Shifts / UK / US Sal : upto 4.5lpa
Designation : Technical Support Analyst /Sr. Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support
Technical :
Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting

JOB Role :

• Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
• Provide World Class Customer Service.
• End to Transaction of Reports.
• Need to maintain Accuracy in Reports.
• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
• Excellent verbal and written communication skills
• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
• Perform problem cause analysis
• Resolve customer queries and achieve customer delight.
• Ability to Identify Opportunity and Implement Process Improvements

Has technical experience and skills in the areas of problem determination, creativity and analysis.
Venue:Address:721, Chinmaya Mission Hospital Rd,Binnamangala, Stage 1,Indiranagar, Bengaluru, Karnataka 560038Landmark : Opp to M.K Retailnext to Andhra Bank
For more quires Call
Call HR Pooja @ 9686680264Email ID: hr0264@blackwhite.in

Required Candidate profile One day interview process - Fresher / Experienced can apply Desired Candidate Profile * Possess good communication skills, both oral and written *Have a good attitude - should be committed to the work.* Any graduates can appear or 10+2 , 10+3. * Should be flexible with rotational shift.